The University of New South Wales

IT at UNSW Outage Notifications

IT system outage information

Windows SOE Desktops – 18 Jan 2011

Posted by on January 16th, 2011 · Scheduled maintenance, SOE, Windows

What is happening?
Microsoft Monthly (December 2010 & January 2011) Security patches will be delivered to Windows Standard Operating Environment (SOE) PCs that are managed by the Desktop Shared Services team.

Why is this happening?
The Desktop team release these security patches to maintain and secure UNSW’s PCs and your work environment.

When is this happening?
We will be delivering the security patches to PC’s on Tuesday 18th January 2011 at 4am.

What do I need to do?
A number of patches are being delivered to your PC which will require a reboot to complete the process.

A grace period from 4am Tuesday 18th January 2011 to 5pm Friday 21st January 2011 will be available to all users where they can install and restart their PC at a convenient time.  After 5pm Friday 21st of January 2011, this grace period will cease and your system will download and install all patches and restart your PC automatically.

Who do I need to contact?
If you experience any issues, please report them to the Service Desk via phone (9385-1333) or email

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