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What impacts do social housing legal responses to crime and anti-social behaviour have on vulnerable families?

Posted by on June 13th, 2019 · Government, Housing, Law, Social housing, Tenancy

By Chris Martin, City Futures Research Centre. This is an edited version of the Executive Summary of the report, ‘Social housing legal responses to crime and anti-social behaviour: impacts on vulnerable families‘, published by AHURI.

Housing policy in Australia has enlarged the role of social landlords in relation to crime and non-criminal anti-social behaviour (‘misconduct’). Residential tenancy law provides all landlords with means for terminating tenancies on grounds of misconduct, and the quantitative data, while patchy, indicate that social housing landlords are heavy users of termination proceedings. Social housing landlords have developed distinctive policies and practices around misconduct.

For example, the public housing landlords in almost all Australian states and territories have adopted, at least for a time, ‘three strikes’ policies to guide their of termination proceedings. In some jurisdictions, special legislative provisions have been introduced to facilitate termination proceedings for misconduct. Drug offences are a particular target of these provisions, but a wide range of types of misconduct are also within the scope of the provisions and social landlords’ legal proceedings.

At the same time, social housing policy has consolidated its longer-term trend towards targeting assistance to households with low incomes and complex support needs. Responding to misconduct in social housing is plainly a very challenging area of practice.

Our new AHURI research, ‘Social housing legal responses to crime and anti-social behaviour: impacts on vulnerable families’, focused on four types of vulnerable persons and families: women, particularly as affected by domestic violence and other male misconduct; children; Indigenous persons and families; and persons who problematically use alcohol and other drugs.

We reviewed residential tenancies law and social housing policies in five jurisdictions—New South Wales, Tasmania, Victoria, Western Australia and the Northern Territory—and national policy principles and frameworks relating to the four vulnerable types. We also reviewed 95 cases of social housing legal responses to misconduct, and interviewed stakeholders in social housing landlord and tenant organisations. We found cases of:

  • women held to be in breach and evicted because of violence against them
  • children being evicted, and insufficient safeguards as to their interests
  • complicated circumstances and barriers to support for Indigenous tenants
  • alcohol and drug treatment disrupted by punitive termination proceedings.

Many of the cases we reviewed, and discussed in interviews with stakeholders, involve highly conflictual, destructive and distressing behaviour. However, termination proceedings are not always taken as a matter of urgency, nor as a last resort when all other approaches to sustain the tenancy have failed.

It appears that in most cases a single substantial contact between the social housing landlord and the tenant is sufficient to address a minor problem. However, where problematic behaviour continues, the usual course of action—a combination of escalating threats to the tenancy and pushing the tenant to ‘engage’ with the landlord and support services—does not work for many. Escalating threats often drive ‘engagement’ that is last-minute and short-lived, and sometimes so unsatisfactory that it can drive an escalation in threats. In many cases, social housing landlords’ legal responses frustrate other more ameliorative and preventative ways of addressing misconduct and related support needs, and result in the eviction and homelessness of vulnerable persons and families.

There are particular aspects of law, policy and practice that do not appropriately address vulnerable persons and families. These aspects of social housing law, policy and practice insufficiently reflect, or are contrary to, leading policy principles and frameworks regarding those vulnerable types of persons and families.


The evidence shows a significant gender dimension to social housing legal responses to misconduct. Social housing landlords are generally strongly committed to assisting women affected by domestic violence into safe housing, but this commitment may falter during a social housing tenancy. Tenancy obligations and extended liability—and social housing landlords’ use of them—impose hard expectations that women will control the misconduct of male partners and children. Even violence becomes framed as a ‘nuisance’ in tenancy legal proceedings, some women are evicted because of violence against them.


Children are sometimes the instigators of misconduct, but more often are innocent bystanders to misconduct by others. Where termination proceedings would affect children, social housing landlords typically make additional efforts at alternatives, but the interests of children are a marginal consideration in the determination of proceedings.

Indigenous persons and families

There is strong Indigenous representation in the cases involving women and children. More specifically, Indigenous persons and families often present complex personal histories, institutional contacts and interpersonal relationships, shaped by past and present institutional racism and colonialism. This makes ‘engagement’ even more problematic.

Persons who problematically use alcohol and other drugs

Responses to misconduct relating to alcohol and other drug use are not expressly guided by harm minimisation. Criminal offences, especially, elicit punitive termination proceedings, social housing landlords, police, and sometimes courts and tribunals, operating in a condemnatory, exclusionary mode. Even where overt condemnation or punitiveness is absent, termination proceedings may be taken that disrupt treatment and rehabilitation, including where this has been sanctioned by the criminal justice system.

Policy development options

Policy development options to better integrate social housing policy with support for vulnerable persons and families include:

  • moving support out of the shadow of tenancy termination
  • giving tenants more certainty through commitments that no-one will be evicted into homelessness
  • ensuring proper scrutiny is applied to termination decisions and proceedings, and to sector practice
  • reforming the law regarding tenants’ extended and vicarious liability for other persons.

More specific policy development options for each of our four types of vulnerable persons and families include:

  • reviewing social housing policies and practice for gender impacts, and sponsoring the cultivation of respectful relationships
  • adopting ‘the best interests of the child’ as the paramount factor in decisions about termination affecting children
  • establishing specific Indigenous housing organisations, officers and advocates
  • adopting harm minimisation as the guiding principle for responses to alcohol and other drug use, including where there is criminal offending.

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